Danger, Will Robinson!

I recently had a case opened against me by a buyer using the new “eBay Buyer Protection”. I felt the buyer was wrong (I’ll go into details at a later date as things are still up in the air and very interesting!) so I emailed them back. I got a very nice email back from someone in their Customer Service Department explaining the new Buyer Protection Process. Wanting to be certain that they were aware of all the facts, I sent them a second email. I received an email back, reiterating what they said in the first email. A few days later I emailed them a third time on this case, providing them with tracking #’s, etc. I received an email in return once again, but something was funny – it was written to me as if I were the buyer in the dispute. Curious, I sent off another email, this time with just a bunch of random, nonsensical words strung together. Sure enough, here comes an email back from Customer Service assuring me that they have read my email and are addressing the matter.

I send hundreds and hundreds of dollars to eBay and PayPal every month for years on end, and all they give me in return is grief and automated response emails.

Domo Arigato Mr. Roboto